Standard shipping takes 5–7 business days; expedited options take 2–3 days.
Yes, we ship to over 50 countries worldwide.
Orders can be modified within 24 hours of placement—contact our team ASAP.
Free size exchanges within 30 days; just start a request via your account.
No, the warranty applies only to the original purchaser.
Submit a form on our “Gear Repair” page with your order ID and issue details.
Yes, we cover return shipping for all eligible U.S. returns; international returns have a $15 fee.
We match prices of identical in-stock items from authorized retailers.
Credit cards, PayPal, Apple Pay, and Google Pay.
A tracking link is sent to your email once your order ships.
Yes, all gear is field-tested by our mountaineering team in Alpine regions.
Orders can be canceled within 24 hours—refunds process in 3–5 business days.